Knowledgebase
ADSync error - "Unexpected server response"
Posted by Yael Tasher on 25 April 2016 12:00 PM

Applies to: ADSync, AD, Active Directory, Active Directory Synchronization Agent

Applies to CYREN WebSecurity version number: 3.0.3

Modified on: 17-May-2016  

Description:

When running the Active Directory Synchronization Agent on the Member Server, after entering the relevant information and clicking on 'Save', the following Error is displayed: "Unexpected server response AD sync disabled".

Possible reason:

The Active Directory Synchronization is not enabled on the WebSecurity portal. 

Resolution:

Login to the WebSecurity Admin portal and enable the Active Directory Synchronization

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