Knowledgebase: CYREN Web Security
End user keeps getting the 'WebSecurity login page' when opening new browser tab
Posted by Yael Tasher on 28 February 2016 02:35 PM

Applies to: Chrome, Firefox, IE, Internet Explorer, cookies, end-user, login

Modified date: 05/05/2016

Description:

After login, end user keeps getting the WebSecurity login page when opening new tabs in the browser. 

Possible reason:

WebSecurity login data is stored in cookies, and the browser may not be set to save this information (cookies may not be enabled). 

Resolution:

In the browser settings, check that cookies are enabled.

Please review the following article for guidelines: How to check if web browser cookies are enabled?

 

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