Knowledgebase: CYREN Web Security
End user keeps getting the 'WebSecurity login page' when opening new browser tab
Posted by Yael Tasher on 28 February 2016 02:35 PM

Applies to: Chrome, Firefox, IE, Internet Explorer, cookies, end-user, login

Modified date: 05/05/2016


After login, end user keeps getting the WebSecurity login page when opening new tabs in the browser. 

Possible reason:

WebSecurity login data is stored in cookies, and the browser may not be set to save this information (cookies may not be enabled). 


In the browser settings, check that cookies are enabled.

Please review the following article for guidelines: How to check if web browser cookies are enabled?


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