Applies to: Proxy, bypass, PAC file, website, URL, IP, range, hostname, filter, handshaken, WebSocket

Modified on: 17-May-2016  

Description:

When browsing certain websites (chat sites for example), the website does not load with connection error: "client not handshaken". 

Possible reason:

Such a site may be using WebSocket, protocol used by client server application. 

CYREN WebSecurity currently does not support WebSocket. 

Workaround:

Add the website to the PAC file bypass. Please follow these guidelines on how to add bypass to a PAC file.