Knowledgebase: CYREN Web Security
Browsing error - "client not handshaken"
Posted by Eng Chye Lim on 16 May 2016 08:24 AM

Applies to: Proxy, bypass, PAC file, website, URL, IP, range, hostname, filter, handshaken, WebSocket

Modified on: 17-May-2016  

 

Description:

When browsing certain websites (chat sites for example), the website does not load with connection error: "client not handshaken". 

 

Possible reason:

Such a site may be using WebSocket, protocol used by client server application. 

CYREN WebSecurity currently does not support WebSocket. 

 

Workaround:

Add the website to the PAC file bypass. Please follow these guidelines on how to add bypass to a PAC file.

 

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