Applies to: Active Directory Synchronization Agent, ADSync, log, synchronization

Modified on: 10-July-2016

Description 

The Active Directory Synchronization Agent, synchronize users and groups data from the Active Directory every 10 minutes by default. The information on the last synchronization and it's status (successful/Failed) is listed in the Admin Portal.

Checking the last ADSync status

• Login to the Admin Portal.
• Open the Settings page, and click on the General tab.
• Under the Active Directory Synchronization section check for the Last sync status:
  
• The above image shows successful synchronization. 
• In the case where there was some issue with the synchronization, an additional red line will be listed under the Last Sync time, with a link to the error log. For example: 
  
• When clicking on the complete errors list link the following window opens:
  
• By clicking Send to Email, the error log will be sent to the WebSecurity administrator email address.