This article provides guidelines to updating the Subscription Key on multiple computers. THE PROBLEM When renewing your subscription for F-PROT AV for Windows, usually the software will automatically contact CYREN license servers checking for upda...
Advanced scan is where you create a scan to specify your desired scan settings; for example you may configure how deep F-PROT Antivirus will scan your computer and how F-PROT Antivirus will react if the virus is found. You may also create a scheduled t...
When creating a scheduled scan, you may want either, or both, of the following: * When a scheduled scan is completed, automatically close F-PROT's main window. * Have the scheduled scan run even if no users are logged on. This can be done by configu...
Users, who have bought F-PROT Antivirus for Windows the home user version, may install it on up to 5 computers in their household that are used for personal purposes. If you have more than 5 computers in your home you can contact our sales department to f...
Yes. F-PROT Antivirus scans and disinfects e-mail messages that contains infected attachments. In case F-PROT Antivirus quarantines the whole Inbox instead of taking action on just one e-mail, please see What to do if F-PROT Antivirus quarantines the whol...
As most mass-mailing worms today falsify the "From" address of infected e-mails, such notices are unlikely ever to reach the true sender. In addition, mass mailers can cripple networks by flooding them with e-mail and automatic replies to each o...
Unfortunately, F-PROT Antivirus does not support this utility. We apologize for your inconvenience.
Yes. F-PROT Antivirus allows you to exclude folders, files or extensions from automatic and manual scanning. These exclusions can also be deleted from the list once they are no longer needed. For further information, see the following: * How to ...
Yes. F-PROT Antivirus allows you create scheduled tasks so that scanning becomes F-PROT Antivirus's problem, not yours. Create a scheduled task to run on specified dates or at regular intervals e.g. run once, daily, weekly, monthly or at logon. You can al...
F-PROT Antivirus offers automatic updates to help protect your computer from the latest threats by delivering security updates right to your computer automatically. It is the easiest and most reliable way to make sure that you get new security updates as ...
Unfortunately, updates via FTP are no longer supported. Updated virus signatures can generally only be obtained by use of an F-PROT Antivirus product's updater. However, it is possible get a link for downloading the latest virus signatures by contacting T...
Yes. But FRISK Software does not guarantee users for 100% successful downloads all the time. Although a download manager or a similar download utility is an indispensable tool for download acceleration. We highly recommend downloading our softwares from o...
Under normal circumstances F-PROT should take care of downloading these updates automatically. If you suspect that updates are not being obtained successfully, you can have F-PROT check for updates manually to make sure it is using up-to-date versions o...
Set up your proxy settings if you are using a proxy server to connect to the Internet. You may need to enter the domain name or the IP address and the port number of this proxy server. Your user name and password is also required to access to your network...
IMPORTANT: Remember to disable System Restore only after disinfecting your computer. These steps alone will not deactivate malware.Sometimes, in computers with Windows XP, even after viruses and other threats have been disinfected, F-PROT Antivirus may s...
The automatic scanners only scan (and quarantines if necessary) compressed files and archives if they meet particular conditions. During manual / advanced scans however, most archives are scanned and quarantined if they are found to contain suspicious/inf...
Yes. F-PROT Antivirus creates detailed activity logs and scan reports. Logs and scan reports contain valuable information that may help you to determine the activity of the program.
Unfortunately, F-PROT Antivirus will not be able to detect or clean password-protected files and archives (for example, a password-protected ZIP or Word file). Password protection on documents prevents antivirus software's from using conventional methods ...
Exclusion lists are files, folders, and extensions that are being excluded from both automatic and manual scanning. F-PROT Antivirus prohibits the use of wildcards (*) in excluding files, folders and extensions. Note:This setting is for ADVANCED USERS onl...
 “CHECK VIRUS PROTECTION” WARNING IN WINDOWS SECURITY When F-PROT updates the virus signature file (about hourly) it needs to restart the service for F-PROT (FPAVServer) while it loads the new signatures, which results in Windows Security alerting that:...
F-PROT Antivirus for Windows can interfere with Exchange processes unless certain files are excluded. Microsoft recommendations for which files to exclude can be found at the following links:  Exchange 2003 Exchange 2007Exchange 2010
If the scan finds an infection in "C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files" folder, you may need to remove all temporary Internet files from your computer. The Temporary Internet Files (or cache) folder contains w...
If the scan finds an infection in "C:\Documents and Settings\Username\Local Settings\Temporary Internet Files\Content.IE5" folder, you may need to remove all files in Content.IE5 folder manually. The Content.IE5 folder contains folders with rand...
Please note that the default F-PROT log size is 512 KB. If you need to change the event log size, do the following:Run F-PROT Antivirus. Click the Virus scanners menu. Under Advanced, select Logs. In this window, click on F-PROT Antivirus activity log and...
There is no time limit for quarantined items to be stored in your computer. Quarantined files will be stored on your computer until a new virus signature file is released to disinfect them. Remember that F-PROT Antivirus automatically scans your quarantin...
To check the status of your subscription, you may run F-PROT Antivirus then, the System status menu opens. Under Versions, "Subscription valid until" displays the date of validation of your subscription. If you require more information about you...
You may create a script to automate the copying of virus signature file (antivir.def) and settings files (config.xml, tasks.xml, exclusion.xml) to the update location and then schedule it to run regularly, e.g. hourly. The user can choose between two ...
You may customize scan report settings to either append or overwrite existing scan report or display all scanned objects in scan report. If you would like F-PROT Antivirus to display all possible unwanted application on your computer in scan report,...
If you are not sure which version you are running, please check which icon you have on your desktop. Version 6 of F-PROT Antivirus for Windows Version 3 of F-PROT Antivirus for Windows
F-PROT Antivirus will, by default, automatically scan the quarantined items when update is complete to maintain the quarantined items as few as possible. This can be disabled to allow for full user control over the quarantine. This means that items in the...
Enable F-PROT Antivirus to show its icon in the system tray to gain better interaction with the program. To enable F-PROT Antivirus to show its icon in system tray:Run F-PROT Antivirus. Click the Virus Scanners menu. Under Advanced, click Settings, and ...
Please follow the instructions below: Open your e-mail program. Click the File menu and select New from the drop-menu list to create new e-mail message. Click the Insert menu and select File or File Attachment from the drop-menu list to insert a file in y...
We highly recommend keeping the automatic scanners enabled to provide automatic real-time protection to all files including archives, e-mail attachments and code downloads that are accessed or downloaded on your computer. Disabling the automatic scanners ...
You may set F-PROT Antivirus to "Completely automatic update" (default). This automatic update option will allow the program to automatically download and install latest virus signature file and engine updates as soon as they are available. You ...
Enable F-PROT Antivirus to make a sound to alert you when a virus is detected on your computer. To set F-PROT Antivirus to generate a sound when a virus is found:Run F-PROT Antivirus. Click the Virus scanners menu. Under Advanced, select Settings. From th...
By default, F-PROT Antivirus event log is filtered as Information, Warning, and Errors. If you need to change the event type, do the following: Run F-PROT Antivirus. Click the Virus scanners menu. Under Advanced, select Logs. In this window, click on F-PR...
Below is a step-by-step guide to obtain your system's information. Click on Start, then on Run In this window type: MSINFO32.exe, then click OK. A new window will open and it will show on the right hand side your "System Information".To send thi...
We do recommend performing a full scan regularly to ensure your computer is clean from viruses, worms, Trojans and other malicious software. Keep in mind though, that F-PROT Antivirus automatically disinfects or quarantines [1] all infected files upon det...
Manual scan is where F-PROT Antivirus scans your computer with its default scan settings. By default, F-PROT Antivirus automatically disinfects or quarantines [1] all files upon detection without user interaction. Please note that F-PROT Antivirus auto...
TO SET F-PROT ANTIVIRUS TO DISPLAY ALL SCANNED OBJECTS IN THE SCAN REPORT: * Run F-PROT Antivirus. * Click the VIRUS SCANNERS menu. * Under Advanced, select SETTINGS. * From this window, check the REPORT ALL SCANNED OBJECTS IN SCAN REPORT che...
F-PROT Antivirus enables to display in the scan report all applications on your computer that may be unwanted. These applications are not viruses and F-PROT Antivirus will not attempt to remove them. If you want to remove these unwanted applications go to...
Scan your computer regularly to ensure your computer is clean from viruses, worms, Trojans and other malicious software. F-PROT Antivirus disinfects the infected files upon detection and quarantines [1] the uncleanable infected files. For further informat...
Scan individual files or folders to ensure they are clean from viruses, worms, Trojans and other malicious software. By default, F-PROT Antivirus disinfects the infected files upon detection and quarantines [1] the uncleanable infected files. TO SCAN I...
F-PROT Antivirus provides automatic updates to help protect your computer from the latest Internet threats by delivering security updates right to your computer automatically. It is the easiest and most reliable way to make sure that you get new security ...
For LAN Update package of F-PROT Antivirus for Windows Corporate and Mail Servers only. Local network update location is where all settings and latest virus signature files are stored.Run F-PROT Antivirus. Click the Updates menu and select Settings. From ...
Below is a step-by-step guide to set up the automatic scanners. There are four automatic scanners you can use: * Automatic file system protection - A key component in F-PROT Antivirus for Windows, which protects against malicious files on your compu...
F-PROT Antivirus system service (FPAVServer.exe) constantly monitors the status of its program's versions such as virus signature file, scanning engine version number, version number, subscription and more. Therefore we highly recommend keeping the system...
FProtTray.exe is the executable file for F-PROT Antivirus icon. If this file is stop, F-PROT Antivirus icon will not be visible in the system tray. Below is a step-by-step guide to stop and restart the service. Stopping FProtTray.exe with Windows Task Man...
F-PROT Antivirus offers password protection that enables you to create a password in the program to protect your settings from being modified by unauthorized users.Note: This document is applicable for LAN update package of F-PROT Antivirus for Windows Co...
F-PROT Antivirus creates detailed application records with the specific information like date and time of each recorded log. The default fprotlog size is 512 Kb and is filtered to three different types of event such as Errors, Warnings, and Information. F...
F-PROT Antivirus creates a scan report after each manual or advanced scan you perform. The scan report displays specific information like: * The version of scanning engine used * The date and time of virus signature file used * The type of scan wh...
F-PROT Antivirus allows you to schedule tasks to automate virus scanning. You may schedule tasks to run once, daily, weekly, monthly or at logon. These scheduled tasks can either be modified or deleted at any time. Please note that you cannot schedule a...
Please note that reinstalling the program after reformatting your computer does not use the number of license your have. For re-installing the program, please follow the instructions here:Downloading and installing the version 6 of F-PROT Antivirus
NOTE: Quarantined files are removed when you uninstall the program. For further information, see What gets removed when I uninstall F-PROT Antivirus? [1] Below is a step-by-step guide to manage your quarantined items. Please select what would you like ...
FPScan uses various tags to report the outcome of each scanned file. Below is the full list of tags that can possibly appear in your scan report: [No disinfection available] - Does not appear except in specific circumstances. This cannot be explained...
Manual scanThe simplest way to scan the computer is to go to Virus Scanners and click Scan Computer in the lower right corner. However, it is usually not necessary to scan the entire computer unless the program prompts you to or you suspect infection. Adv...
To run a normal scan on your computer in Safe Mode with Command Prompt [1] or by going to Start>Run, write CMD and press Enter, please write the commands below. Please note that the command line scanner can not quarantine infected files. For that pu...
In this FAQ entry we introduce a little helper script to set the subscription key. Since it is based solely on features supported by the NT script processor, you can easily use this in AD group policies or similar. THE PROBLEM You want to set the subs...
The correct operation of F-PROT Antivirus can be tested with a special test file known as EICAR Standard Anti-virus Test file [1]. Naturally, the European Institute of Computer Anti-virus Research (EICAR) is a simple file which behaves exactly like a v...
The F-PROT Antivirus icon is visible in the notification area of your taskbar indicating that FProtTray.exe is running. Right-click the icon to either open, update or scan your computer with F-PROT Antivirus (see below). If the icon is not visible in the ...
If you started out using F-PROT with a trial subscription, you won't need to reinstall F-PROT in order to continue with a purchased subscription. The trial subscription may be updated to a full subscription using the Subscription Key. In order to do that ...
F-PROT Antivirus automatic scanners provide automatic real-time protection to all files including archives, e-mail attachments and code downloads that are accessed or downloaded on your computer. The real-time scanning occurs in the background constantly ...
High performance virus scanning for Windows Vista/XP/2003/2000 and UNIX clients and servers.Key features: Efficient and reliable antivirus protection. Advanced heuristics technology. Detects viruses, worms, and Trojans. File system scanning including arch...
F-PROT Antivirus has four different reaction options available for handling infected files. You may control how F-PROT Antivirus reacts if a virus is found. By default, F-PROT Antivirus disinfects and quarantines infected files upon detection without user...
You can control how thoroughly F-PROT Antivirus will scan objects on your computer and the level of heuristics that will be used. F-PROT Antivirus has three different scan levels available. When setting up the level of scanning, please make sure that you ...
By default, the automatic scanners will automatically disinfect infected/suspicious files upon detection without user interaction. However, you may also set these automatic scanners to wait for your permission to disinfect them. Please note that all uncle...
By default, F-PROT Antivirus automatically disinfects all infected files upon detection. For further information, see What are the scanning actions for F-PROT Antivirus? [1] Links: ------ [1] http://support.f-prot.com/index.php?/Knowledgebase/Arti...
If you removed F-PROT Antivirus from your computer, the following items are deleted by default. Setting files Quarantined files Backed up files However, if you would like to keep these files in your computer, uninstall the program through Uninstaller and ...
Manual scan is where F-PROT Antivirus scans your computer with its default scan settings. By default, F-PROT Antivirus automatically disinfects or quarantines [1] all files upon detection without user interaction. Please note that F-PROT Antivirus auto...
Password protection is to prevent unauthorized users to change your program settings or others. When enabled, you will be asked to enter your current password when you changed some settings in the program. In case you have forgotten your password, you may...
F-PROT Antivirus quarantines all uncleanable infected/suspicious files found to avoid spreading the infection. These files will be quarantined until a new version of virus signature file is released to disinfect them. For further information on managing q...
F-PROT Antivirus provides automatic real-time file system protection by monitoring all files including archives, code downloads and e-mail attachments that are accessed on your computer. We highly recommend keeping your automatic file system protection en...
The F-PROT Antivirus for Windows Corporate [http://support.f-prot.com/index.php?/Knowledgebase/Article/View/39/0/about-the-version-6-of-f-prot-antivirus-for-windows-corporate] offers the standard features [http://support.f-prot.com/index.php?/Knowledgebas...
F-PROT Antivirus provides automatic real-time ActiveX protection by monitoring all code downloads such as Microsoft ActiveX Controls or installs from the Internet Explorer (5 or newer) that are downloaded on your computer. Please note that automatic re...
F-PROT Antivirus provides automatic real-time Microsoft Office protection by monitoring all Microsoft Office 2000 (and newer) documents accessed on your computer. Please note that if Microsoft Office protection is enabled, a yellow graphic symbol is displ...
F-PROT Antivirus provides automatic real-time Outlook e-mail protection by monitoring all e-mail attachments that are downloaded from the Microsoft Outlook (2000 and newer) on your computer. We highly recommend keeping the Outlook e-mail protection enable...
You received an e-mail with an infected attachment then F-PROT Antivirus quarantines the whole Thunderbird's Inbox instead of taking action on just one e-mail. To prevent this issue, do the following: * Set F-PROT Antivirus to "Ask each time" instead o...
F-PROT Antivirus needs information on all the newest viruses and other security threats in order to successfully protect your data. The virus signature files [1] provide F-PROT Antivirus with all the necessary information, including what to search for ...
F-PROT Antivirus and Command Anti-Malware are products of CYREN