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Knowledgebase : F-PROT Antivirus > F-PROT Antivirus for Windows

We have moved to a new WebShop, which makes the user access much easier, as we no longer use the old Customer ID´s (which can be difficult to remember). Instead, your username is your email address, and password (which is presented in the confirmation e...
If F-PROT reports a "Subscription doesn't match application" when users try to update F-PROT, after inserting a new subscription key, the wrong language has been selected when renewing the F-PROT subscription. To fix the subscription key mismatch, pleas...
This article provides guidelines to updating the Subscription Key on multiple computers. THE PROBLEM When renewing your subscription for F-PROT AV for Windows, usually the software will automatically contact CYREN license servers checking for upda...
F-PROT Antivirus does not offer pop-up blocker functionality. For Windows XP users:You can now download and install Service Pack 2 for Windows XP. Included in Service Pack 2 is a pop-up blocker for Internet Explorer. When you install Service Pack 2, the p...
Unfortunately, F-PROT Antivirus does not disinfect infected compressed archives automatically but only quarantines them. For detailed instructions on how to disinfect archives, see Disinfecting infected archives in F-PROT Antivirus for Windows [1]. Links...
 “CHECK VIRUS PROTECTION” WARNING IN ACTION CENTER The "Check virus protection" notification is a warning that Windows Security Center displays when F-PROT needs to restart the F-PROT Service in order to update the virus signatures. These notification...
If F-PROT detects malware on your computer but is unable to disinfect or quarantine the infected items, it is most likely because the malware infection is active and it's files are locked in memory. This first chapter covers the instructions for doing a...
This article covers advanced steps for manually removing files that F-PROT has detected as malicious but was unable to automatically remove or quarantine them. IMPORTANT: The instructions here are for advanced users and should only be attempted if the s...
VERSION 6 OF F-PROT ANTIVIRUS FOR WINDOWS The System status displays the date and time the virus signature file was created (see image 1). If you need more information about current versions, the Updates menu displays both the virus signature file and ...
We highly recommend performing a full scan [1] on your computer about once a month even if you have not encountered any suspicious behavior. It is a very good practice to scan your computer regularly to keep your computer healthy. For your convenience, sc...
F-PROT Antivirus displays graphic symbols to quickly identify the status of the automatic scanners. The status of the automatic scanners can be found both in the System status and the Virus scanners menu of the program. We highly recommend keeping the ...
We highly recommend keeping the automatic scanners enabled to provide automatic real-time protection to all files including archives, e-mail attachments and code downloads that are accessed or downloaded on your computer. Disabling the automatic scanners ...
To successfully download and install security updates, you have to enter a valid Subscription Key. All subscribers of F-PROT Antivirus as well as trial users of version 6 of F-PROT Antivirus also receives a trial subscription key which is valid only fo...
Get a trial subscription to take full advantage of the following: software upgrades virus signature updates technical support via e-mailBy getting a trial subscription, you will receive a Subscription Key which will be added automatically in the program t...
F-PROT Antivirus requires a Subscription Key to be able to download updates. When you buy or renew your subcription, a new subscription key will be assigned for you. Therefore, you need to obtain your new subscription key and enter it in the program. Y...
Please note that when renewing subscription, there is no need to download and install F-PROT, you only need to update the subscription key. F-PROT should automatically update the subscription key when the previous subscription expires. If you want to ...
Beside its improved detection and redesigned and simplified user interface, below are the key features of version 6 of F-PROT Antivirus: Advanced heuristics-based detection defends against new and unknown threats. Automatic file system protection that pro...
While performing an on-demand scan on your computer, it may be necessary to adjust the power options to prevent the computer from automatically going to sleep mode after being idle for some time. Here is how it is done on Windows 7. Power Options co...
A Subscription Key consists of 34 characters and is divided into 6 groups e.g. 'AA22BB-CCLDF3-GG44KL-MFFNP6-P6QQ7R-STUV'. The characters such as 'I' and 'O' and numbers '0' and '1' are exempted to avoid confusion. You may use your Subscription Key to do...
Please see that your computer supports F-PROT's minimum system requirements to insure its safe running. OPERATING SYSTEMS SUPPORTED F-PROT ANTIVIRUS FOR WINDOWS HOME USE * Windows XP - all editions (End-of-support April 8, 2015) * Windows Vista ...
There may be situations where users have problems uninstalling F-PROT Antivirus for Windows 6.x (FPAV6) from their machines. For example if a cleanup utility was used to remove the system's MSI cache, Windows Installer may refuse to remove FPAV6. In ord...
If you started out using F-PROT with a trial subscription, you won't need to reinstall F-PROT in order to continue with a purchased subscription. The trial subscription may be updated to a full subscription using the Subscription Key. In order to do that ...
The virus signature file provides F-PROT Antivirus with all the necessary information, including what to search for and how to disinfect the virus. New version of the virus signature file is issued regularly to response to any new emerging threats. Theref...
The colored graphic symbols are designed to assist you in maintaining a comprehensive overview of the program. ICON DESCRIPTION The green symbol indicates that all is well. Items that are marked with this symbol need no special attention. ...
F-PROT Antivirus and Command Anti-Malware are products of CYREN