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CAN I RENEW UP UNTIL THE ACTUAL END OF LIFE (EOL) DATE? Unfortunately, renewals are no longer possible as we have now past our End of Sale (EOS) date. If it presents an issue to you, please feel free to reach out to support@cyren.com who may be able to ...
This note is to inform you of the upcoming End-of-Sale (EOS) and End-of-Life (EOL) dates for the F-Prot Endpoint Antivirus products. F-Prot endpoint has had a long and successful history, and we thank you for your support as a Cyren customer. There are ...
If F-PROT reports a "Subscription doesn't match application" when users try to update F-PROT, after inserting a new subscription key, the wrong language has been selected when renewing the F-PROT subscription. To fix the subscription key mismatch, pleas...
To check whether you have 32bit or 64bit Windows: WINDOWS 8 / 10: 1. right-click START (Windows) button in the bottom left corner 2. choose SYSTEM  3. In SYSTEM you´ll see whether you have 32-bit or 64-bit Operating System  WINDOWS 7 / VISTA: ...
For technical assistance regarding F-PROT Antivirus, please send an email to: f-prot.support@cyren.com For technical assistance regarding Command Antivirus (CSAM), please send an email to: csam-support@cyren.com ---------------------------------...
 “CHECK VIRUS PROTECTION” WARNING IN WINDOWS SECURITY When F-PROT updates the virus signature file (about hourly) it needs to restart the service for F-PROT (FPAVServer) while it loads the new signatures, which results in Windows Security alerting that:...
Please note that when renewing subscription, there is no need to download and install F-PROT, you only need to update the subscription key. F-PROT should automatically update the subscription key when the previous subscription expires. If you want to ...
ACTION REQUIRED! CYREN HAS RELEASED HOTFIX 2018-01 FOR ALL CYREN ANTI-MALWARE PRODUCTS TO ENSURE WINDOWS UPDATES CAN BE APPLIED. On January 3rd, 2018, Microsoft started releasing security updates due to newly revealed CPU security flaws referred to as M...
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F-PROT Antivirus and Command Anti-Malware are products of CYREN