Knowledgebase
“Subscription doesn‘t match application“ error
Posted by Gunnar Þór Jónsson on 25/05/2018 14:51

If F-PROT reports a "Subscription doesn‘t match application“ when users try to update F-PROT, after inserting a new subscription key, the wrong language has been selected when renewing the F-PROT subscription.

To fix the subscription key mismatch, please contact our sales department, f-prot@cyren.com (tel +49 (0)30/52 00 56 – 0), to have your subscription updated to show the corresponding key. 

 

 

 

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F-PROT Antivirus and Command Anti-Malware are products of CYREN