Knowledgebase
Enterprise clients not receiving updates from Galileo
Posted by Gunnar Þór Jónsson on 08/04/2013 16:24
Question
  Scenario: When applying the virus definition files to the configuration you receive an error "Renaming of old folder of configuration - Failed". When looking in the directory where configurations are you see that there is a folder with a .tmp extension for the configuration that is not updating the virus definition files.

 Answer
  Step 1. Delete the .tmp folder.

Step 2. Make the original folder not shared anymore.
Step 3. Retry updates from Galileo.
Step 4. After the update, make the folder shared again. The original folder might be in use by one of the clients making it not possible to update/overwrite.

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