Knowledgebase
System tray icon not visible
Posted by Gunnar Þór Jónsson on 08/04/2013 15:10
Question
 

Scenario: The CSAM program icon is not visible in the system tray.

 
 Answer
 

If you installed CSAM and the program icon is not in your system tray try the following steps. This issue is related to the Operating System and is not a bug with the CSAM product.

Step 1.  Download the Systray.reg file found at the bottom of this page


Step 2.  Save it into your Desktop.


Step 3.  Double click it. It will ask you "Are you sure you want to add the information to..."


Step 4.  Select Yes.


Step 5.  Restart your computer


Step 6.  The icon should now be visible in your system tray.


Note: If you are running Vista or higher check the system tray notification settings as they are usually disable unless active by default by the operating system.


F-PROT Antivirus and Command Anti-Malware are products of CYREN