Knowledgebase
License Failure
Posted by Gunnar Þór Jónsson on 08/04/2013 11:05
Question
  How do I resolve the License Failure error when updating?
 Answer
 

Enter your username and password in the License page of the Updater.

1. Open Command Anti-Malware.


2. Click the Update button.


3. Click the License button.


4. Enter your username and password and click Accept.

If your correct username and password is already there, your subscription might be expired.

To renew your subscription please call one of our resellers from the following link:Reseller list

NOTE: Your username cannot contain special characters such as ~!@#$%^&*() or spaces. Your password cannot contain spaces but can contain special characters.


5. Click the Update button to check for new Dat files.


F-PROT Antivirus and Command Anti-Malware are products of CYREN